Privacy Policy

1. Introduction

PlayGPT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform. Please read this policy carefully. By using PlayGPT, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, display name, and password when you create an account
• Profile Information: Optional information you add to your profile
• Payment Information: Billing address and payment method (processed securely by Stripe)
• Communications: Messages you send through our platform or support channels
• Assessment Responses: Your answers to our learning assessments

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Learning Progress: Lessons completed, quiz scores, simulation results (virtual only)
• Cookies: Small data files stored on your device (see Section 6)

2.3 Information from Third Parties

• OAuth Providers: If you sign in with Google, we receive your email and basic profile info
• Payment Processors: Transaction status and limited billing information from Stripe

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our educational services
• Personalize your learning experience and recommendations
• Process transactions and manage your subscription
• Communicate with you about updates, features, and support
• Send educational content and responsible gambling resources
• Analyze usage patterns to improve our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We do NOT sell your personal information. We may share information with:

• Service Providers: Companies that help us operate (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and basic functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-Out: Opt out of marketing communications

To exercise these rights, contact us at privacy@playgpt.ai.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion, and opt out of the "sale" of personal information (which we do not engage in). To exercise your CCPA rights, email us at privacy@playgpt.ai.

9. Children's Privacy

PlayGPT is intended for users who are at least 21 years old. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention. You can request account deletion at any time.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: